1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the websites, platforms, applications, products, and services (“Services”) provided by Segmetriq Analytics (“Segmetriq”, “we”, “our”, or “us”). By accessing or using our Services, you agree to be bound by these Terms.
2. Scope of Services
Segmetriq provides services including, but not limited to, business intelligence, data engineering, artificial intelligence, intelligent automation, real-time systems, cloud solutions, and digital engineering services. The scope, deliverables, and timelines of any engagement are governed by mutually agreed commercial contracts or statements of work.
3. Acceptable Use
You agree to use our Services only for lawful purposes and in compliance with applicable laws and regulations. You shall not misuse, interfere with, reverse-engineer, or attempt unauthorized access to any part of our systems, data, or intellectual property.
4. Intellectual Property Rights
All content, software, frameworks, methodologies, trademarks, logos, documentation, and proprietary materials made available by Segmetriq remain the exclusive intellectual property of Segmetriq or its licensors, unless explicitly agreed otherwise in writing.
5. Confidentiality
Any non-public, confidential, or proprietary information disclosed during the course of engagement shall be treated as confidential and shall not be disclosed to third parties without prior written consent, except as required by law.
6. Data Protection & Security
Segmetriq implements industry-standard security practices and governance frameworks to protect client and user data. Use of our Services is also subject to our Privacy Policy and applicable data protection laws.
7. Third-Party Services
Our Services may integrate with or rely on third-party platforms, tools, or cloud providers. Segmetriq is not responsible for the availability, security, or practices of such third-party services.
8. Disclaimer of Warranties
All Services are provided on an “as is” and “as available” basis. Segmetriq disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in a written agreement.
9. Limitation of Liability
To the maximum extent permitted by law, Segmetriq shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of business, revenue, data, or profits, arising out of or related to the use of our Services.
10. Termination
Segmetriq reserves the right to suspend or terminate access to the Services if these Terms are violated or if required to comply with legal obligations. Contractual terminations shall be governed by the applicable agreement.
11. Modifications to Terms
We may revise these Terms from time to time. Updated versions will be published on this page. Continued use of our Services constitutes acceptance of the revised Terms.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Courts located in Mumbai shall have exclusive jurisdiction over any disputes arising under these Terms, unless otherwise agreed in writing.
13. Contact Information
For questions regarding these Terms, please contact us at legal@segmetriq.ai.